The terms that govern this website. Each booking is governed separately by its rental agreement and the house rules for the home you book.
Last updated 15 November 2026
These terms govern your use of this website, operated by Kiva Vacation Rentals LLC. By using the site you accept them.
They are not your rental agreement. If you book a stay, a separate rental agreement and the house rules for that home govern the booking, and they take precedence over anything on this site.
We describe our homes as accurately as we can, and we check what we publish. Even so, photographs, amenities, drive times, availability and prices can change, and nothing on this site is an offer capable of acceptance until a booking is confirmed in writing.
Drive times are approximate and vary with season, traffic and road conditions. Information about parks, ski areas, beaches, events and other attractions comes from their operators and can change without notice to us. Some images of The Lyndell Retreat are renderings, as its page says.
Bookings are made through the booking form on each home’s page or through the listing sites, and are subject to the rates, deposits, fees, taxes and cancellation terms shown at the time of booking.
Payment timing, cancellation and refund terms, damage deposits or waivers, minimum stays, check-in and checkout times, pet policy and maximum occupancy are set out in the rental agreement and house rules for each home, which you accept when you book. Where those differ from anything on this site, the rental agreement governs.
Sending a guest or homeowner enquiry does not create a booking or a management agreement. We may decline any enquiry, and we are not obliged to give a reason, though we usually will.
Use the site lawfully. Do not attempt to gain unauthorised access, interfere with its operation, scrape it systematically, or use it to send unsolicited communications.
The content of this site, including its text, photographs, layout, and the Kiva Vacation Rentals name, belongs to us or our licensors and may not be copied or reused without written permission.
Photographs of the homes are used with the permission of their owners. Area photographs are used under the licences credited in the footer of the pages where they appear.
The site is provided as is. To the fullest extent the law allows, we exclude implied warranties, and we are not liable for indirect or consequential loss arising from use of the site.
Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.
These terms are governed by the laws of the State of Tennessee, and the state and federal courts located in Tennessee have exclusive jurisdiction.
Kiva Vacation Rentals LLC · team@kivavacationrentals.com